Open Box product is “as new” however the box and seal will have been broken. The product may have been removed from its original packaging for testing and cleaning but will have been repacked with care. The product is complete and in perfect condition and fully tested and functional. Open Box units come with a 12-month Warranty but may also include any remaining manufacturer’s warranty in addition.
Gold units are our highest standard of refurbished product. They may have minor marks on the case. They will show very minor wear and tear or small hair line scratches but will have no dents or screen damage. Gold units are as close to new as is possible and some struggle to tell them from new. Gold units come with a 12-month Warranty.
Silver units have slightly more wear and tear then Gold but are in good condition. They are fully tested and functional but might have small hair line scratches, worn corners and possible small indentations. They won’t have any significant damage or cracks are fully complete, working and in good condition. If they have keys, they will be fully legible but may show some wear. Silver units come with a 12-month Warranty.
Bronze units are subject to more noticeable wear and tear. They are fully tested and functional but might have minor dents and damage with some screen marks or blemishes. There won’t be any screen cracks. If you want a good working low cost product and you don’t care so much about visual appearance these units are for you. Bronze units come with a 6 month return to base Warranty.
Factory Reprocessed and Refurbished
Our Hard Disk Drives are factory refurbished to extremely high standards. Each unit is erased, reset and recertified following several hours of extensive testing. The SMART data is clear and the drive is in near perfect condition. The drives are sealed in an antistatic bag and come with a 12 month return to base warranty.